FRequently asked Questions

Dent repair

Q: Should I call my insurance agent to file a claim for door dings and/or minor dents?”
A: In most cases, the cost for your non-hail repair will be less than your insurance deductible so you wouldn’t have to file a claim. Finishing Touch Car Care, Inc. will provide you with a free-estimate so you can make an informed decision.

Q: My insurance company sent a check with both the lien holder and my name on it. Can I cash or deposit it on my own?
A: We highly recommend, that you get the appropriate endorsements from all parties before trying to deposit or cash a check –you may be committing a crime, if you don’t. Most lenders will gladly write an endorsement over to Finishing Touch Car Care, Inc., knowing that the vehicle is being appropriately repaired and will retain it’s value. If you just need advice or want help, please feel free to ask for our assistance in obtaining the lien holder’s endorsement.

Q: What if I get the insurance check but I want to use the money for something else besides repairing my vehicle?
A: You should check with your insurance agent regarding “un-repaired damage” restrictions and how this can affect your future insurance claims.

Q: Don’t I have to use the body repair shop that my insurance company directs me to?
A: At Finishing Touch Car Care, we work for YOU – we will not compromise on our quality just to get insurance referral jobs.

 

Hail damage

Q: Should I call my insurance agent to file a claim for hail damage?
A: You shouldn’t file a claim if your not able to see any damage.

Q: My insurance company sent a check with both the lien holder and my name on it. Can I cash or deposit it on my own?
A: The insurance check can be reissued in your name and the name of the repair facility. Please check with your insurance company for more details.

Q: Don’t I have to use the body repair shop that my insurance company directs me to use?
A: No. By Minnesota State Law, you have the right to bring your vehicle to any repair facility of your choice.

Q: How do I go about making a claim?
A: Simply call your insurance agent and get a claim number. We can deal directly with your insurance company on the repairs.

PDR

Q: Will PDR work to remove dents from my car, truck, or motorcycle?
A: PDR can be performed on all of today’s domestic and imported vehicles. It’s not limited to new vehicles. Classic, collector cars, street rods and motorcycles can also be repaired with PDR. The location and size of the damage as well as the current condition of your car’s paint are factors we use to determine whether PDR is your best option.

PAINTLESS DENT REMOVAL (PDR) WARRANTY

Finishing Touch Car Care Inc. PDR warranties that the factory paint will not fade, peel or crack due to paintless dent removal and that the hail dents and/or dings will not return as long as the customer owns the vehicle.

Testimonials

At Finishing Touch Car Care, our philosophy is to treat every single vehicle as if it were our very own. Using the art of paintless dent repair we are able to bring a vehicle that has suffered damage from a hail storm, back to its original condition. At FTCC, no dent is too big for us.

“I have a 1933 Ford with House of Colors custom paint. Some guy backed into it and left a big dent. The guys at Finishing Touch did a fantastic job removing the dent, like it never happened. So I brought my wives Mustang convertible there with an older door ding in it and they fixed that. Dan and the guys, great job!”

–Steve Kinde

“Brought my truck in for an estimate (hail damage on hood). I was very pleased with the price, as it was fair. I actually dropped my truck off around 9am the day before my scheduled appointment, and they called me that evening around 5:30 saying it was finished. My hood looked great! Great service and quality work!”

–Trevor Brozak

“Dan has pulled dents on both my wife’s BMW 328i and my M3, my Mini and soon to be scheduled, my S2000. He and his crew are conscientious and do perfect repair at a reasonable price. I’m looking for an excuse to use the graphics side of his shop. Fully recommend.”

–Chas B

“We had a HUGE door ding. A body shop I use said to check PDR first. I had been to Finishing Touch a few times with great results. They took out the deep door ding and gave me a great deal on smaller dents on all doors ! Looks like a new car !!”

–Tom Bengel

“Just had the PDR and got my car back from you. OMG! What a BEAUTIFUL JOB!!! It is flawless, PERFECT, never would know there was a dent there. Beautiful finish! You guys are highly talented professionals and you ROCK! Thanks for best work ever!”

–Mary W

“I took my 67 Fairlane in to repair a 3-4 inch long dent in passenger door. When I returned to pick up the vehicle they had repaired this dent along with removing a small dent in the rear quarter panel. They only charged me for the repair to the dent in the passenger door. Not only was the price great but the quality of the work was excellent and quick.”

–Darmon Jones

” brought an old motorcycle tank in there for paintless Dent Repair, and Dave did an amazing job removing the dent. They are miracle workers in the Paintless Dent removal Biz. I was REALLY pleased with the work, turnaround time, and cost. A++++ i will be going back to them as long as they will let me”

–Bogan VanOrnum

“There simply is not another place I would go to for dent or hail damage. These guys are always efficient, experts in their field and very fairly priced. I highly recommend them to anyone looking for dent or hail damage repair and more.”

–Patrick Cota

“I can’t say enough about how great my experience was! I had a small door ding on my new car and they were able to get me in same day and fix it as good as new for a great price. Everyone there was very professional and helpful. Highly recommended!”

–Michael Herde

“Got a dent on my freshly painted Harley Davidson fender. Was worried I’d have to have body work done and repaint as it was in the corner of the fender. Worry no more said Dan with Finishing Touch. My fender is back to new, he even buffed out the scratch for me. Top notch service!”

–Josh Anderson

“Dan and his crew did a fantastic job on our classic 1967 Chevrolet Impala convertible. It has been in our family since new and after 50 years (and only 20,000 original miles) it had a few storage dings and a wrinkled fender. Now it looks great after Finishing Touch worked their magic.”

–John Vogt